The people behind ClearSetup

Every guide on this site is written, tested and signed by a real person. Meet the four regulars below.

Adam Mercer
Adam Mercer Founder & lead writer

is a former IT support tech who now writes the guides his wishes clients had read before calling. Every piece ends with the three fixes that solve most problems.

Elena Marsh
Elena Marsh Contributing editor

writes step-by-step tech guides for people who didn't grow up with smartphones. She tests every tutorial on at least three devices and photographs each screen so nothing is left to guesswork.

Ivy Chen
Ivy Chen Staff writer

believes technology should serve people, not confuse them. She covers phones, laptops and smart homes with a focus on privacy, backups and the settings that quietly matter most.

Marcus Reed
Marcus Reed Regular contributor

spent years as the family tech support hotline and turned those conversations into tutorials. He writes in plain language, with zero jargon and screenshots for every step.